You can also use your mobile as a Wi-Fi hotspot and connect the computer to that hotspot. Microsoft has a dedicated app called Remote Desktop for that. Your Phone app won’t work remotely or when you are using mobile data. Same Wi-Fi Network #īoth the devices, Windows 10 computer and smartphone, should be connected to the same Wi-Fi network. Make sure it is enabled so that the app will ignore the setting and function properly even when on a low battery. The last and final piece of the battery puzzle is Battery optimization exception button that you will find in Your Phone Companion app > Settings. In the settings, set Your Phone Companion Battery saver setting to No restrictions. The option may differ on your mobile based on the make and model but you should be able to find it in the notifications area. Press Windows key+A to open Action Center and uncheck the Battery Saver option. You will need to disable battery saver mode on both your smartphone and your Windows 10 powered computer.
Tap on the Settings > Accounts in Your Phone Companion app on your Android to check the account details. Otherwise, both the devices would fail to interact with each other and connect or sync. Make sure that you are using the same Microsoft account on your smartphone as you are using on your Windows 10 computer. Let’s understand how we can fix these issues so you can go back to access your phone from your laptop like you always wanted to.
I think this is confusing.Ĭheck your phone we can’t connect to your phone I am not sure why that is but someone at Microsoft thought it was cool.
Note that the Windows or desktop version of the app is called Your Phone while the mobile version is called Your Phone Companion.
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